From time to time, we run into situations where it wouldn’t be right unless we shared.
On Monday of this week we introduced our new fall sensor pendant. This pendant is designed to detect a hard fall and activate our MultiAlert unit even if you cannot press the button. It substantially enhances the effectiveness and safety of our MultiAlert medical alert solution.
Meet Ms. A. She lives happily in a local assisted living community. About two weeks ago, her family contacted us to install a MultiAlert for their Mom as she had had a fall episode recently. The last thing they wanted was for Mom to be without help if she were to fall. Within two days, we installed our solution and made a great friend in Ms. A.
When we announced the availability of our Fall Sensor pendant, Ms. A’s family decided it would be a great addition. We installed the Fall Sensor Pendant on Wednesday morning. On the following Friday, we received an email from her daughter informing us that Mom had fallen the previous evening, in the worst place one could fall – the bathroom. Hard surfaces and close quarters are a recipe for injury. In Ms. A’s case, she indeed hit her head but our fall sensor activated her MultiAlert and within minutes, someone was at her side and providing the much needed help. Here is the email we received from Ms. A’s daughter:
“I wanted to let you know the alarm button for mom worked and it was a blessing. She fell this morning in the bathroom and hit her head. It did detect her fall and thanks to the alert the ambulance was there quickly and someone from the ALF got to her quickly. Without the alarm I fear she would have layed on the bathroom floor for an extended time.
I think you will have several orders from others at Waterford after mom’s experience today.
Thank you for getting this installed so quickly so she was protected.
So, as you can see, this has a happy ending and a great model. Family took the time to find technology which would enhance the safety of their loved one. And it worked! For more information about our fall sensor device, you can visit our MultiAlert page.