It is our position the the 911 service has been an indispensable public service since its inception back in 1968.Every day, millions of Americans turn to this system for help. But depending on it as your sole source of help can be a questionable decision.
Unfortunately, the system is overloaded with non-urgent calls which tie up the phone lines and add undo pressure on the responders. Many times, this has tragic consequences. Here’s an article which provides some examples of the abuse of this system. If there is a regional crisis, it could compromise your ability to request help.
That’s why having a medical alert solution is so invaluable. There is a dedicated response center that is not part of the traditional 911 system which responds to your alert immediately. The responders don’t even have to ask who you are or where you live. All of that information plus any other information you provide us is at their fingertips the second you are connected to them. They use this information to help asses your situation and relay that information to emergency responders saving valuable time to get help to you quickly.